​Your privacy is important
At Brainstem Limited (ACN 612 722 068) (us, our or we), your privacy is important to us.  We are committed to ensuring that personal information we collect and hold is dealt with in accordance with the Privacy Act 1988 (Cth) (Privacy Act).  This privacy policy outlines how we collect, use, disclose, store and destroy personal information, and how an individual may gain access to or make complaints about the personal information we hold about them.

The kinds of personal information we collect and hold
We collect and hold personal information about the mentors, students, job applicants, staff members, contractors and other people who come into contact with us (you).

The kinds of personal information we collect and hold may include your name, mailing address, email address and other contact details, which of our programs you have been associated with and other information obtained when you use our website, including which of our pages you have accessed.

If you are applying for a job with us or to be one our mentors or student participants, we may also collect personal information which may be considered sensitive information for the purposes of the Privacy Act.

Manner and purpose of collection of personal information
We will generally collect personal information about you directly from you by way of forms and other documents or information provided to us by you (including online), correspondence you provide to us and from our discussions with you.

Occasionally, we may also collect personal information about you from third parties.  For example, where appropriate we may collect personal information about you from your parent or guardian, school or university (if applicable).

We will only collect, hold and use personal information (except sensitive information, see below) for the following purposes unless otherwise required or permitted by law or expressly approved by you:
  • to enable us to conduct our programs generally;
  • to provide you with marketing materials in relation to programs, functions and opportunities we may have available from time to time via any medium including mail, telephone and email;
  • if you are a job-applicant or a potential contractor, to assess your suitability and (if successful) engage you and to assist with administering your employment or contract;
  • for our internal management purposes;
  • to monitor and profile who is accessing and using our website; and
  • for other purposes which are reasonably necessary in connection with our ordinary functions and activities.

We will only use sensitive information for the purposes for which it was provided or for a purpose directly related to such purpose, unless you agree otherwise or if the use of such sensitive information is required or authorised by law.

If we are unable to collect personal information relating to you, we may be unable to continue our relationship with you and/or you may be unable to access all or part of our website.

Disclosure of your personal information
We may disclose personal information about you to the following types of entities if required in connection with the purposes listed above:
  • our contractors, suppliers, consultants, advisers, associates and related entities;
  • any industry body, tribunal, court or otherwise in connection with any complaint made by you about us;
  • any entity involved in a transfer of all or part of our assets or businesses;
  • if you have provided us with referees to assist with a job application or the assessment of a potential contract between you and us, the referees you have provided; and
  • other entities with your consent or as permitted or required by law.

We will not disclose your personal information to any persons located overseas.

How we hold personal information
We hold personal information in paper form and electronic form.  We have in place steps to protect the information we hold from misuse, interference and loss and from unauthorised access, modification or disclosure.

How to obtain access to your personal information
You may obtain access to the personal information which we hold about you by contacting us using the contact details set out below.  When you request copies of your personal information held by us we will endeavour to provide you with such personal information as soon as reasonably practicable.

We may require you to verify your identity and specify what information you require.  There may be occasions when access to personal information we hold about you is denied, including where the release of personal information would have an unreasonable impact on the privacy of others.

Accuracy and completeness of personal information
While we will endeavour to ensure that the personal information collected from you is up to date, accurate and complete, and we will assume that any personal information provided by you is free from errors and omissions.  You may request that we update or vary personal information that we hold about you using the contact details set out below.

How to make a complaint about a breach of your privacy rights
If you are of the view we have breached the Australian Privacy Principles, the Privacy Act, or any related privacy code in dealing with your personal information, you may make a complaint by writing to us using the contact details set out below and we will endeavour to provide you with confirmation as to how we propose to deal with the complaint as soon as reasonably practicable.

If you are not satisfied with our response to your complaint, you may make a complaint to the Office of the Australian Information Commissioner by visiting the following website: http://www.oaic.gov.au/privacy/privacy-complaints.

Direct marketing communications
From time to time we may use your personal information (except sensitive information) to provide you with marketing materials in relation to offers, specials, products and services that we have available.  If you would not like to receive direct marketing materials from us you may notify us using the contact details set out below.

Anonymity and pseudonyms
You have the option of not identifying yourself or using a pseudonym when dealing with us unless we are required by law or a court/tribunal to deal with individuals who have identified themselves or it is impractical for us to deal with you if you have not identified yourself.

Variation of policy
We reserve the right to update this privacy policy from time to time to take account of new laws and technology, changes to our functions and activities and to make sure it remains current and appropriate.  The updated policy will be available on our website.

Contact details
Please direct all complaints, requests and queries in relation to your privacy to:

Privacy Officer - BrainSTEM Limited
Leve 2, 520 Bourke St
MELBOURNE Vic 3000

Phone:  0425 737 454
Email: contact@brainstem.org.au
Privacy Policy